Free evaluation in 4 hours*
Recovering your data is our top priority. No recovery is too small or too big for the most experienced team in the industry. Initial evaluation of the data loss is completed within 4 hours of receipt. Data Recovery starting at $300.
*For single hard drives 6TB. Hard drives 6TB and over will be within 24 hours.
Try the new Freeval service for single drives:
Free evaluation in only 4 hours!
Kroll Ontrack has performed over 500,000 successful data recoveries.
Our specialists will exhaust all options to recover your data. Backed by the world’s largest R D team, they have the knowledge and ability to create custom solutions for you.
Approximately 4 hours
Average of 24 hours.
We work around the clock (24/7) until complete
At each service level, our engineers analyze your media, determine the condition of the data and provide you with an option to receive an online report showing all recoverable files BEFORE you need to make decisions to proceed with our service. After your data is recovered, it’s returned on the media of your choice (HDD, CD, DVD, tape, USB drive).
Our data recovery services are tailored to your needs
If your storage has suffered physical damage, recovery in a Cleanroom environment is the only option. Other types of data loss scenarios have the option of fast and secure Remote Service or Onsite Recovery by our team of experts.
Speak with one of our specialist to see which option is right for you.
Know what can be recovered before paying for a full recovery
Our service allows you to know what you are paying for before you agree to and pay for a full recovery. Each evaluation includes an option to receive a Verifile™ Online Data Report which lists the recoverable files and the condition of each. If selected, this will be included with your final price quote so you can see exactly what you are paying for and make an educated decision.
Your data is in safe hands
We respect personal and critical data. When you entrust your data to Kroll Ontrack, you can rest assured that we’ll take every precaution to guard it like our own.
Kroll Ontrack is the global pioneer of data recovery, trusted by over 50,000 people and businesses in similar situations, including NASA, who trusted Kroll Ontrack to recover data from the Columbia Space Shuttle.
Track your recovery
Our customers have the ability to track their data every step of the way. Get updates 24 hours a day 7 days a week with our Ontrack Online™ customer portal. You will receive a login once your contract has been accepted and your media is received in by us.
Data is our passion and it shows
Our customers are passionate about their data and their recovery service. Their happiness is our greatest reward.
After my hard drive experienced physical damage, I contacted Ontrack to recover my data. The level of customer service that I received was outstanding. I was constantly kept up to date on the status of my recovery, and the entire process was quick and hassle-free.
We just wanted to send a letter to you to thank you for recovering the pictures and videos from our damaged iPad. In June our IPad had been severely damaged when it fell off the back of the car in a drive way and was run over at least twice. We were so incredibly happy with our recovery, we had several years of family history and events recorded on the iPad that were irreplaceable. Hopefully we will not have to go through something like this again, but it is great to know that there is a company like Kroll Ontrack out there to help people get their precious memories and critical data back when the worst happens.
Thank you all so much!
Start recovering your data!
Contact our team of experts. Kroll Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.
Answer a few simple questions about your situation and you will receive a comprehensive report detailing what to do and not to do after suffering a data loss.
If your storage device is working properly and without physical damage, do-it-yourself data recovery is an option. Formatted drive? Deleted files? Software failure? Try our ‘best in class’ software.
How much will it cost?
Does the size of the drive or amount of data on the drive determine the cost of recovering the data?
The cost of recovering data is not determined by the amount of data, but by what is involved in recovering the data. Often times a drive needs to be physically fixed or parts replaced in order to be able to make the drive functional again or to prevent any further physical damage that could make the drive unrecoverable.
We’re passionate about data
For anyone looking to brave a do-it-yourself (DIY) project, the internet has a wealth of knowledge, even for DIY data recovery. Whether it is baking a dinosaur cake or fixing the kitchen sink, you can find step-by-step instructions for just about anything and it is no different for DIY data recovery. What is different is the risk you are taking when attempting to recover data without a professional. Unlike baking Read More
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Over the years, we have noticed a trend of increased data loss during the summer months. Extreme heat and summer storms are often the culprits behind these losses. We have put together some helpful tips to avoid summer data loss. Knowing this is a common problem, computer users need to pay special attention to protecting their valuable data. From intense heat, to major natural disasters, there are a variety of Read More
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Windows 10 Creators Update has been live for a few weeks now, bringing with it a host of tweaks and features intended to help PC users become more productive. Despite all this “newness”, some things remain unchanged, like the importance of protecting your data. Windows 10 Creators Update brings a set of nifty tools to help reduce the chances of data loss. If you use them all, your files and Read More
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