RW Garage Doors
Expert Bay Area Garage Door Repair, Installation and Manufacturing Since 1980
Frequently Asked Questions.
Q: How do I know when my garage door needs to be serviced?
A: A good indicator of when your garage door needs to be serviced is when it starts to become loud during operation and when it doesn’t operate as smoothly as it normally would. You can also test the balance of the garage door to see if other components may need servicing or replacing. Perform this balance test when the garage door is in the closed or down position. Attempting this test when the garage door is open or in the up position can result in serious injury or death. We recommend you give us a call so that our trained technicians can perform the test safely.
If you still would like to perform the balance test, locate the red rope attached to the trolley along the motor rail. Pull the red rope to disconnect the trolley. By disconnecting the trolley, you can now manually open the garage door. This is helpful to know so you can open your door when the garage door remote doesn’t work or if the power is out. Now, lift up the garage door halfway. You should be able to lift the door with ease and it should balance or float on its own halfway up. If it goes up even more or falls back down, the tension in the torsion spring needs to be adjusted. Call us out for a complete garage door tune up service.
Q: My garage door spring snapped. Can I purchase springs from you and fix it myself?
A: Unfortunately, we do not sell garage door springs to the general public, due to the very dangerous procedure of installing torsion springs. There are many cases of homeowners trying to install torsion springs and being severely injured. We do not want that to happen to any of our customers. Our technicians are highly skilled and have changed thousands upon thousands of springs. We recommend leaving this job to the professionals for your own safety.
Q: What cities in the Bay Area do you service garage doors?
A: We service every city and county in the Bay Area. Our fleet of trucks are equipped with the most common garage door repair parts so that when you call in we are able to dispatch the closest technician to you immediately. Our technicians are zooming all around the Bay Area servicing and installing garage doors, so there is a good chance one is in and around your neighborhood. In addition, if you are in the process of choosing a new garage door, we have two beautiful showrooms where you can touch, feel and even operate garage doors. Our showrooms are located in Vacaville and Hayward California.