A BBB Accredited Business since
BBB has determined that Paramount Equity Mortgage, LLC meets BBB accreditation standards. which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
Reason for Rating
Factors that raised the rating for Paramount Equity Mortgage, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 58 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
58 complaints closed with BBB in last 3 years | 34 closed in last 12 months
Paramount Equity Mortgage, LLC – The Department of Business Oversight
Date of Action: 11.05.2016
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government s allegations, which have not yet been proven:
On May 11, 2016 the California Department of Business Oversight issued an Accusation against Paramount Equity Mortgage, LLC seeking that monetary penalties be imposed upon the company for engaging in residential mortgage loan servicing without first added residential mortgage loan servicing authority to their license.
BBB has nothing to report concerning Paramount Equity Mortgage, LLC s advertising at this time.
BBB file opened: февраля 02, 2004 Business started: 09.03.2003 in CA Business incorporated 08.05.2011 in CA
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Business Oversight
1515 K St. Suite 200, Sacramento CA 95814
Phone Number: (866) 275-2677
The number is 4170047.
Type of Entity
Limited Liability Company (LLC)
Mr. Matthew Murray, Chief Marketing Officer Mr. Hayes Barnard, Founder Mr. Mike Berte, President Mr. Matt Dawson, VP of Mortgage Operations Mr. David Lippe, Vice President Ms. Michele Magee, Chief Marketing Officer Mr. Narish Parsad, Marketing
Principal: Mr. Matthew Murray, Chief Marketing Officer
Mortgage Brokers Mortgage Lender Real Estate Real Estate Services Loans Real Estate Loans
BBB serving northeast California is the HQ BBB for Paramount Equity Mortgage. Complaints are referred to them for processing. The company is currently doing business in Oregon, Washington, California, Arizona, Virginia and Utah.
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Professional Affiliations X
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business’s response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business’s marketplace dealings with the public.
Thank you for your feedback!
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (877) 290-9991(Phone)
- (209) 464-4000(Phone)
- (916) 789-7538(Phone)
- (916) 746-7080(Phone)
- (916) 772-9090(Phone)
Additional Email Addresses
- N/A – eQuote
- N/A – Communication/Mass Email