U.S. Bank Mortgage Customers
We’re here to serve you.
Customer service is our first priority. As a U.S. Bank mortgage customer, you can access your account online, see current rates and learn more about the mortgage products we have to offer.
Manage My Mortgage Account
Log in to your account to view your statements, pay your mortgage online and manage your account options.
Interested in Refinancing?
Refinancing your current mortgage could result in a lower interest rate, a reduction in loan term or cash at closing. It s also an opportunity to switch to a different type of mortgage. Learn more at Refinance Your Home .
Purchase a Home
Thinking about purchasing a new home, a vacation home or investment property. We have a number of mortgage products for you to consider.
Making Home Affordable
The Making Home Affordable program allows eligible borrowers to refinance or modify their mortgage loans, resulting in more affordable payments. U.S. Bank Home Mortgage is participating in the program and fully supports efforts to help families to lower monthly mortgage payments and/or to avoid foreclosure and remain in their homes.
Resources for Existing Customers
Notices of Error and Requests for Information
Borrowers have certain rights under Federal law related to resolving errors and requesting information about their mortgage account. Notices of Error and Requests For Information must be directed to U.S. Bank, Attention: Escalation Center, P.O. Box #21977, Eagan, MN 55121. Your submission must be in writing and include the name of each borrower, the loan number and a description of the error you believe has occurred OR a request for specific information regarding your mortgage loan.